Frequently Asked Questions
Finding your dress can be quite the process, we know. We are here to answer any and all of your questions, if you don’t see your answer below, please feel free to email us at email@example.com and someone will get back to you within 24 hours!
Q: Which designers do you carry?
A: All of our designers can be found on our collections page HERE
Q: When are you open?
A: We are open every day of the week except Tuesdays and certain holidays. En Blanc is by appointment only. Should you not be able to make your scheduled consultation, we do ask that you give us at least a 24 hour notice so we can adjust the schedule accordingly for other brides.
Q: Do you have a certain dress by one of your designers in the showroom?
A: Please feel free to browse through our showroom collection here on our website. Each dress we currently have in the showroom is on our website and updated daily as we get new dresses in from our designers. This allows you to take a peek at En Blanc’s beautifully curated collection before your consultation.
Q. I don’t see my dress, could you possibly get it in for me?
A: Should you find a particular dress by a designer that we carry and you do not currently see that dress on our collections page, please note that we can always request to borrow samples from our designers for your consultation. We charge a flat fee of $50 per dress to borrow from our designers and that fee is 100% reimbursed to you should you move forward with a dress from En Blanc.
Q: When are your trunk shows?
A: You can find a full schedule of all our trunk shows and scheduled sample sales HERE.
Q: How do I book an appointment to come to the showroom?
A: We do all of our booking on-line using our easy-to-use scheduling calendar found on our website for either one of our bridal fitting rooms. All availability for our showroom is constantly updated so you will be able to see all availability on these scheduling calendars.
Q: My wedding is very soon, do you sell anything off the rack that I can get quickly?
A: Most of the designers we carry have an average standard production time of 14-18 weeks. We do have samples on the floor for sale at all times as we always have new inventory coming in to keep our samples fresh and current. Depending on the condition of the gown, there are often discounts given on sample gowns to take home with you that day. Please note that sample gowns will often need a bit of TLC as they have been lightly loved so we do recommend dry cleaning and visiting our tailor for any imperfections on a sample dress.
Q: Do you have in-house alterations?
A: We do not do alterations at En Blanc but our tailor is just up the street and we work closely with them with each of our brides to assure proper alterations and tailoring is scheduled around the time your dress arrives.
Q: How much are alterations?
A: Bridal alterations can range based off of the dress and any changes our brides’ bodies experience after the dress has been ordered. We estimate anywhere from $250-$800 for bridal alterations. Alterations are paid in addition to the cost of the gown. Should you choose to work with a tailor closer to you, we have plenty of highly recommended tailors in the LA area.
Q: Can I bring people with me to my consultation?
A: Of course you can! We know that being with your friends and family is an important part of this day, we love our brides’ families and friends! We do recommend, however, that you limit your party to no more than 5 as to assure you are all sat comfortably, you are allowed proper time for your consultation and you don’t have too many conflicting (or unwanted) opinions.
Q: What should I wear to my consultation?
A: Please wear undergarments close to those you’d plan on wearing on your wedding day. We recommend a nude or white thong, and any shape wear that you might view necessary for your big day. We have cups and slips as well should you need to see various options for particular styles. Please do not bring the high heels. While we know how excited you are about your wedding shoes, the standard hem lengths for our samples are very long and so we have pedestals at the showroom to give you a proper visual of what your dress will look like with a heel. *PLEASE do not come to try on dresses after a spay tan as the products used in the process can rub off on our dresses and we want to keep our samples in the best of shape for our brides.
Q: Where are you located?
A: En Blanc is located in Santa Monica a block away from the Pacific Beach coast on the east side of Main Street between Ashland and Marine, 2917 1/2 Main Street Santa Monica, CA 90405. We are right down the block from Reformation and Hiptique and across the street from Planet Blue should you want to do some shopping with your crew that day!
Q: How do I pick out my dress if I have no clue what I like?
A: That’s our job, love. We spend every day helping guide women to their dream dress. More often than not, brides can be quite surprised by what they fall in love with. Our advice is to stay open, stay positive, stay happy and excited and let’s play dress up. You’ve been dreaming of this moment and it’s worth your and our time to carefully guide you through this process and help you find the right one for you!